We realize that even though we provide only the best in medical supplies and equipment, you may occasionally find it necessary to return or exchange an item. You may return unused, unopened items with original packaging within 14 days from the date of purchase, along with the original receipt. In addition, wheelchairs, transport chairs are subject to 20% cleaning and restocking fee. Please contact us to let us know what you’re returning, and we will provide you with specific instructions.
- Delivery method and timing to include policy for multiple shipments if applicable- Local (Oregon, Washington) deliveries are absolutely free and will be delivered discreetly to your front door.
Out of area deliveries are subject to a shipping fee. All orders are shipped within 48 hours Monday - Friday 9am - 7pm.